ASC Software Privacy Policy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on the bottom of every page and at every point where Personal Information (and defined below) may be requested.

Scope:

This Privacy Policy sets forth the manner in which we collect, process, use, share, and retain Personal Information, in any format or medium, relating to our, customers, vendors, online webpage users, and others who do business with ASC Software.

Personal Information:

For purposes of this Privacy Policy, the term “Personal Information” means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

The Information We Collect and its Purpose:

In order to perform our business functions (e.g., respond to requests for information, provide requested materials) satisfy our contractual obligations, manage, secure, and maintain our website, and/or provide goods and services, we may need your Personal Information. For example, the types of Personal Information we collect includes the following: name, address, email address, phone number, fax number, professional title, company name, online identifiers and possibly financial information in order to complete a transaction.

Online Marketing and Tracking:

When you browse our website, you do so anonymously, and except as set forth herein, Personal information is not collected. When you visit our websites or use our mobile applications, we may collect certain information by automated means, such as cookies, web beacons and other technologies. A “cookie” is a text file that websites send to a visitor's computer or other Internet-connected device to uniquely identify the visitor's browser or to store information or settings in the browser. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, is used to transmit information back to a web server. We also may use third-party website analytics tools (such as Google), that collect information about visitor traffic on our sites and mobile applications. The information we may collect by automated means includes information about the devices our visitors use to access the Internet; URLs that refer visitors to our sites; dates and times of visits to our sites; information on actions taken on our sites (such as page views and site navigation patterns; a general geographic location (such as country and city) from which a visitor accesses our websites; and search terms that visitors use to reach our sites. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. If you decline to accept the cookie, it will also disable the web beacon. With both cookies and web beacons, the information collected and used is anonymous. However, some functionalities of our website may not function if you disable cookies and, in some instances, you may not be able to access or navigate our sites if cookies are disabled or limited.

Legal Basis:

We collect, process, use, share, and retain Personal Information in accordance with all applicable data privacy and information security laws, regulations, and directives. We only collect and use Personal Information when the Data Subject provides consent to specific processing , or to enable us to comply with a contractual obligation, to undertake a legitimate interest, and/or to comply with legal and regulatory requirements

How We Share Information:

We use the information you provide us solely for our business purposes. We do not share this information with outside parties except to the extent necessary to complete a request or transaction. For example, we use return email addresses to answer the email we receive and such addresses are not used for any other purpose and are not shared with outside parties. In addition, you can register with our web site if you would like to receive our information as well as updates on our new products and services. Information you submit on our web site will not be used for this purpose unless you fill out the registration form. Finally, we never use or share the personal information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses, except to the extent required by law or required to comply with legal process, or as set forth below with respect to the Terms of Use for this web site. However, by using this web site, you acknowledge that you understand that Internet transmissions are never fully private or secure. You understand that any communication you send to this web site may be read or intercepted by others, even if there is a special notice that a particular transmission is encrypted.

ASC may use or disclose any information it has about you (including your identity) if it determines that such disclosure is necessary in connection with any investigation or complaint regarding your use of this web site, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) ASC's rights or property, or the rights or property of visitors to or users of this web site, including ASC's customers. ASC reserves the right at all times to disclose any information that ASC deems necessary to comply with any applicable law, regulation, legal process or governmental request. ASC also may disclose your information when ASC determines that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes. ASC may preserve any transmittal or communication by you with ASC through this web site or any service offered on or through this web site, and may also disclose such data if required to do so by law or ASC determines that such preservation or disclosure is reasonably necessary to (1) comply with legal process, (2) enforce the Terms of Use for this web site, (3) respond to claims that any such data violates the rights of others, or (4) protect the rights, property or personal safety of ASC, its employees, users of or visitors to this web site, and the public.

How Long We Retain Your Information:

ASC will retain Personal Information concerning our customers, vendors, website visitors, and others who do business with us so long as it is necessary to perform an ordinary or a common business function or to comply with a legal, regulatory, or contractual obligations.

Our Commitment to Data Security:

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Your Choices and Rights:

Withdrawing Consent. If you have lawfully and appropriately consented to ASC processing your Personal Information, then you may withdraw that consent at any time. In some circumstances, withdrawing your consent to ASC’s use or disclosure of your Personal Information will mean that you cannot take advantage of certain of our offerings or website features.

Your California Privacy Rights. If you are a California resident, you may request that we provide to you (i) a list of the categories of Personal Information about you that ASC has disclosed to third parties for the third parties' direct marketing purposes during the calendar year preceding your request, (ii) the names and addresses of such third parties, and (iii) if the nature of the third parties' business cannot reasonably be determined from their names, examples of the products or services marketed, if known to ASC, sufficient to give you a reasonable indication of the nature of the third parties’ business. To submit your request, please email support@ascsoftware.com, with the subject line “California Privacy” and your request in the body of your email.

The General Data Protection Regulation. If your Personal Information is protected under the European Union (EU), General Data Protection Regulation (GDPR) (2016/679), then you have the following rights (subject to certain exceptions) related to your Personal Information: to request access and rectification to, and erasure of, Personal Information (see below); to request a restriction on processing Personal Information; to receive Personal Information in a structured, commonly used and machine-readable format; to transfer Personal Information to another organization; to object to the processing of Personal Information; and, to not be subject to a decision that is based solely on automated processing, including profiling. You may also have the right to lodge a complaint with supervisory authorities in the EU to remedy or otherwise resolve matters or concerns related to the collection, use, processing, or retention of Personal Information.

How You Can Access or Correct Your Information:

You can access all your Personal Information that we collect online and maintain by logging into your online account, or by contacting us by phone or email. We use this procedure to better safeguard your information. You can correct factual errors in your Personal Information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Data Transfers:

ASC is a United States-based organization and is subject to U.S. laws, including those governing the privacy and security of your information. When we obtain Personal Information we may process the information outside of the country in which you are located, including in the United States. The countries in which we process the information may not have the same data protection laws as the country in which you are located and may lack a data safeguard adequacy finding by the European Commission. We will protect your information as described in this Privacy Policy.

Children’s Privacy:

Children under 13 years of age are strictly prohibited from visiting or using the website and ASC does not knowingly collect any Personal Information (such as name, address and telephone number) from children under 13 years of age through our website. However, if the parent or guardian of a child under 13 believes that their child has provided us with Personal Information, that parent or guardian should contact us if they want this information deleted from our systems. If ASC obtains knowledge that it has Personal Information about a child under 13 in retrievable form in its files we will delete that information from our existing files. In addition, anyone under 18 years of age should seek their parent’s or guardian’s permission prior to using or disclosing any Personal Information on this site.

How to Contact Us:

Should you have other questions or concerns about these privacy policies, including questions concerning your rights under the GDPR, please call us at (937) 429-1428 or send us an email at support@ascsoftware.com.